Vision, Mission & Values
Vision
We want to be regarded as the most professional and respectful service company in the world, combining traditional and modern lifestyles with innovative services, systems, and processes. We want to create experiences and enrich life with a valuable quality of life as well as consistently meet and exceed the needs and expectations of our customers in this area.
Mission
In order to guarantee safety, aesthetics, functionality, and comfort, we have formed the best teams, equipped them with the best skills and tools to offer our customers first-class services in Switzerland and abroad. Our services comply with global standards for quality, safety, environment and social responsibility.
Values
* Appreciation of Employees, Customers, and partners We are committed to the satisfaction, development, and well-being of our employees, customers, and partners. We maintain long-term relationships with our customers, partners and suppliers. * Customer-oriented excellence In addition to meeting the basic service requirements, we will go further and offer services that differentiate us from other providers in this area. Our primary focus is always to meet the needs and changing expectations of our customers and partners and to ensure them by updating and innovating our services, systems, and processes. * Management for Innovation We will continuously create meaningful continuous and groundbreaking changes to continuously improve our services and create new value for our customers, partners and suppliers. * Personal and Organizational Integrity We ensure that all our business activities are conducted with ethics and integrity at all times. Integrity is a prerequisite for the workforce and the organization. * Dignity of Work Each individual role in our organization is treated with dignity and must be respected equally in all circumstances. We are proud of our work and our people. * Customer Enthusiasm All our services, processes and systems are geared to one goal - the pleasure of our internal and external customers. We operate in the industry to create great experiences for our customers at every interface. * Involving customers We value the feedback and criticism from our customers. Listening to the voice of the customer and solving problems promptly is our DNA. The result of this active "listening" should form the framework for all our innovations. * Social responsibility We actively participate in philanthropic initiatives and projects that improve the lives of people in need and in organizations that are involved in the development and improvement of the world in which we live. Food, accommodation, and education for all, health care and environmental protection are our priorities.
